RETURN POLICY

Return Policy

At Avise.co, we strive to ensure our customers are completely satisfied with their purchases. If for any reason you are not fully satisfied, we offer a straightforward and hassle-free return process. Our return policy is designed to make exchanges and returns simple, transparent, and convenient. Please read the following details carefully to understand how to return items, timelines, and eligibility. Following these guidelines ensures a smooth and timely return experience.

Return Eligibility

• Returns are accepted within 30 days of receiving your order.
• Items must be unused, unworn, and in their original packaging.
• Products with tags removed, damaged, or altered are not eligible for return.
• Certain sale or clearance items may be excluded from returns (check product description).

Return Process

• Contact our support team to initiate a return and receive a return authorization.
• Pack the item securely in its original packaging.
• Include proof of purchase (order confirmation or invoice) with the return.
• Ship the item back to the address provided by our support team.

Exchanges

• Exchanges are available for size, color, or different items, subject to stock availability.
• Once your return is received and inspected, the replacement item will be shipped promptly.

Refunds

• Refunds are processed to the original payment method once the return is approved.
• Shipping costs are non-refundable, except when the return is due to our error (damaged or wrong item).
• Allow 5–10 business days for the refund to reflect in your account, depending on your bank or payment provider.

Important Notes

• Returns without prior authorization may be refused.
• Damaged or defective items must be reported within 48 hours of delivery.
• For any questions or assistance, contact our customer support team for guidance.